Our Mission Statement

Food Safety and the health and well being of the public are the paramount priorities of Food Analytical Laboratories Limited. It is crucial that our customers have complete confidence in the reliability of the results of generated from our laboratories.

To this end Food Analytical Laboratories Ltd will comply with International Standard BS EN ISO/IEC 17025:2005 “General requirements for the competence of testing and calibration laboratories”  as accredited by the United Kingdom Accreditation Service (UKAS) for all its routine chemical and microbiological testing.

Fal's Quality policy is to enhance customer satisfaction, through continuous improvement, operational excellence and delivery of quality products and services.

Our Goal is to provide the food industry with the most cost effective and high speed food testing service in our 20,000 sq ft facility in the UK, allowing for more testing thus contributing to the safety and health of the population.

Safe Food - Fast is what we are about and that is our primary catch phrase.
  
To do this we have brought together the most experienced management team of Food Microbiologists and Chemists as well as what we believe to be the best laboratory IT focused service in the UK. We continue to invest in the right calibre of staff and equipment so we can exceed expectations and add value through our services
 
With no institutional investors and endless tiers of management involved we are able to re-invest all our profit back into the business. It is this philosophy which has allowed FAL to invest in the latest state of the art equipment and pass on significant savings to its customers. This is where our secondary catch phrase Investing in Testing originates from.

 

We follow the four D's of business excellance, we:

Deliver on time.

Chemistry operates at over 97% of its claimed turnaround times and of course microbiology has to operate at 100%

Deliver at the right quality.

All our testing is checked to make sure it is 'fit for purpose' and being UKAS accredited we assure all our routine testing to the international ISO standard 17025:2005. We are always updating our methods and I.T. systems

Deliver at the right price.

Which means we offer a cost effective service, allowing our clients to maximise testing and remain competitve as well as reducing their costs,

and we

Deliver with Delight

From sample collection to results transmission we excel in all that we do. NetPortal is the industry leading results service which also allows clients to access their test results, down load them into excel or print out certification, view their own product specifications, change contact details, view prices and review their service.

We have a turnover objective of reaching over £15 million with two major sites by 2013 and are committed to reducing costs to the UK Food Industry through technological advancements and Web based services.

 

 

Food Analytical Laboratories Limited . REGISTERED OFFICE: The Old Mill, 81 Oxford Road, Fegg Hayes, Stoke on Trent, Staffordshire, ST6 6QP
REGISTERED NUMBER: 05942972 (England and Wales) For Terms and Conditions