NetPortaltm is the industry leading secure sample management website; through it one can access test results and register samples with ease.
It allows data manipulation and trending and is intuitive therefore easy to learn to use. The Portal synchronizes with FAL servers and completely bypasses the need for files sent by email. It is platform independent which means one can securely access it anywhere at anytime from any computer with web access.
Samples can be registered with ease, and with FAL bar coding technology all you have to do is scan the barcode on the product and it is registered, it is as simple as that; no more lengthy typing!!! FAL can supply thermal label printers where required. Before orders are submitted order numbers can be entered, costs of the request can be viewed and the order can be saved or edited before submission, allowing for cost control.
A plethora of Test Reports can be produced at a click of a button, minimal user skill is required. Data can also be filtered with ease and downloaded into Excel for further analysis and reporting. There is even a built in graphing button.
This package will remove the need for printing out and filing results therefore again saving time and money.
FAL assures all data for a minimum of ten years.
Customers can view their Customer Service Charters for regular review, Out of Specification reporting procedures are editable allowing customers to choose who and at what time they want the lab to contact them in cases of issues. Customers can choose one or a mixture of contact procedures for example emails, phone calls, text messaging and even define what time they want to be called at, FAL can call any time of the day or night. Customer specifications for all food products can be viewed and edited by them and prices can be checked. Even invoices are available for download making life easier for all.
It is without doubt the easiest and most user friendly system on the market and customers are choosing to move over from out Netlabtm excel/email based reporting systems. Of course customers can have both systems if they wish but all customers will have NetPortaltm by default.
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